If you're looking for an energy provider in Alberta, you may be wondering whether to choose Epcor or direct Energy. Both providers have a lot to offer, but some key differences can help you decide which is right for you. In this post, we'll look at those differences and help you choose the best provider for your needs.

The Difference Between Direct Energy and Epcor

Let us compare a couple of the energy providers in Alberta: Direct Energy and Epcor. Direct Energy is a regulated utility responsible for providing customers with safe and reliable energy and natural gas. Epcor is an electricity and natural gas retailer that supplies power to customers but does not control the price. Both Direct Energy and Epcor offer a variety of plans and programs for customers.


Ultimately, the choice of direct energy regulated services provider depends on the needs and preferences of the customer. For example, Direct Energy offers fixed-rate plans, which protect customers from fluctuations in the market price of electricity services. Epcor, on the other hand, offers variable natural gas plans rate, allowing customers to take advantage of lower prices when available.


Peace Power is an alternative to Direct Energy and Epcor. At Peace Power, we offer a variety of options for energy users. We have a wide range of energy plans, programs, and services to choose from. We also offer some of the lowest prices in the market. We strive to provide the best customer service possible.

Difference Between Epcor & Direct Energy


Which Company Is The Best

When it comes to choosing an energy provider, there are a lot of options out there. However, two of the most popular choices in Alberta are Direct Energy and Epcor. But which one is the best for you?


Direct Energy is a major natural gas and electricity supplier that serves both residential and commercial customers. They offer a variety of plans and prices to suit your needs, and their customer service is excellent. In addition, they have an Alberta-based call center, so you can be sure that you're getting the best possible service.


Epcor is a local electricity provider that serves Edmonton and parts of Alberta. They offer some of the lowest fixed rates in the province, and their customer service is excellent. However, they don't have as many plan options as direct energy-regulated services do.


So, which company is the best for you? It depends on your needs and preferences. Peace Power is a great choice for those who want a low-cost, variable-rate plan. Peace Power provides the best level of customer service among Alberta energy providers. Whichever company you choose, it's important to do your research and make sure you're getting the best possible deal.


Pros Of Direct Energy And Epcor

As a leading energy provider in Alberta, Direct Energy is committed to helping customers save money on their energy bills. One way they do this is by offering a variety of rate options, such as fixed-rate and variable-rate plans. Direct Energy also offers a variety of discounts and rebates, which can help customers further lower their energy costs. 


In addition, Direct Energy offers a range of green energy options, which can help customers reduce their environmental impact. And, because we understand that each customer's needs are unique, we offer a range of custom options that can be tailored to meet the specific needs of each customer.


In contrast, Epcor is a regulated utility company that provides electricity and purchases natural gas services to customers in Alberta. While Epcor does offer some green energy options, they do not offer the same range of options as Direct Energy. In addition, Epcor's natural gas rates are not as competitive as Direct Energy's rates. As a result, Direct Energy is the better choice for Alberta residents who are looking to save money on their energy bills.


Alberta Power Companies Peace Power

Cons Of Direct Energy And Epcor

Most people in Alberta are familiar with Direct Energy and Epcor, two of the province's largest utilities. Direct Energy is a for-profit corporation that is owned by a holding company based in the United States. Both companies provide electricity and natural gas to residential and commercial customers, but there are some key differences between the two.


In contrast, Epcor is a municipally-owned utility that the City of Edmonton oversees. As a result, Direct Energy is subject to different regulations than Epcor. Additionally, Direct Energy has been known to charge higher rates than Epcor, although this has not always been the case.


Ultimately, whether or not Direct Energy, Epcor, or Peace Power is the better choice for you will depend on your individual needs and preferences.


Customer Service

Direct Energy is an American-owned electricity and natural gas retailer with operations in both Canada and the United States. Epcor is a Canadian utility company that provides electricity and gas to customers in Alberta. Both companies' customer service departments are available to resolve issues.

Direct Energy's customer service department is available 24 hours a day, seven days a week, 365 days a year. It's toll-free customer service. In contrast, Epcor's customer service department is only available during regular business hours. Direct Energy also offers a live chat service on its website, whereas Epcor does not. As a result, Direct Energy's customer service offering is more comprehensive and accessible than Epcor's.


Renewable Energy Sources

Renewable energy sources can be harnessed directly from the sun, wind, water, or geothermal heat. This type of Energy is often considered to be more reliable and sustainable than other forms of renewable energy.

Direct Energy offers a variety of green energy options for customers who are interested in reducing their environmental impact. These options include solar power, wind power, and hydropower. Epcor also offers some green energy options, but they are not as comprehensive as Direct Energy's offerings. As a result, Direct Energy is the better choice for customers who are interested in renewable energy.



In the end, it is important to weigh all of the factors involved in making a decision about which energy company to go with. Price, customer service, natural gas rates, green initiatives, and community involvement are all important considerations. 

Peace Power remains the best energy provider compared to EPCOR and Direct Energy power because of its customer service and focus on giving back to the community. Have you decided which company is best for you? Be sure to do your research and make an informed decision.